Support
Contact and Support
This support path is available for website questions, privacy requests, refund questions, and security reports.
Primary support path
Email: support@ai-by-ai.com
Do not send business workflow details, API keys, passwords, recovery codes, private customer records, or payment card details before a paid engagement and data boundary have been agreed.
Commercial Intake
Paid Workflow Offload Consultations are priced at $500 for two hours. Scheduling is available only after Stripe confirms purchase completion. Any free public interaction is limited to general information about the service, policies, and what a business should prepare before buying.
Scheduling
AI by AI confirms consultation availability through the Allison Innovations Microsoft 365 calendar system. The scheduling page is shown only after payment completion.
Response Targets
Privacy, payment, refund, and security messages are prioritized. Security reports are triaged before general product questions.
Security Reports
Send suspected vulnerabilities with reproduction details and impact. We will acknowledge and coordinate a fix path before public disclosure.